Decide what you really need
Before you advertise, write down which treatments they will carry out, which machines they will use and which skin types they will see. A technician who has only ever treated lighter skin on one machine may need very different support from someone with years of experience across all skin types.
What to look for
- A recognised laser qualification, and proof of it.
- A Core of Knowledge certificate that is still in date. Some councils ask for this, and renewal periods vary by issuer.
- Real experience with your type of machine and your clients' skin types.
- Careful, honest record keeping and clear communication.
- Someone who wants to keep learning.
Ask your insurer what they need from new staff, and check what your council expects before you make an offer.
Interview questions that show real knowledge
- How do you work out a client's Fitzpatrick skin type, and what would it change about your treatment?
- Talk me through how you choose your settings for a new client.
- Where would you place a patch test, and how would you record the result?
- What would you do if a client rang the next day with a blister?
- What would make you stop a treatment, or refuse one?
Listen for reasons, not just answers. The best technicians can explain why they do what they do, and they will tell you when they would ask for help.
Making the offer
Acas advises putting a job offer in writing, including the job title, pay, hours, holiday, start date and any conditions, such as references. You also need to check that the person has the right to work in the UK, and give them a written statement of employment particulars on or before their first day.
Before their first treatment
Treat being hired and being ready as two different things. Before anyone treats a client, talk to your Laser Protection Supervisor or Laser Protection Adviser about how new staff are authorised to use the laser under your local rules. Take them through your treatment protocols, then observe them yourself.
Our guide to your new laser technician's first 90 days gives you a simple plan to follow, and the essential courses for every role shows which training to book.
This is general information, not legal advice. Requirements vary by council and nation, so check what applies to you with your council, your Laser Protection Adviser and your insurer.