Privacy and Cookies

Last updated November 2026

Privacy

1. Who we are. Base Online Training Limited, trading as The Course Club, is the data controller. Contact: [email protected].

2. What we collect. Your name, email, billing details, course progress, assessment results and certificate records, plus messages you send us.

3. Why we use it. To deliver your course and certificate (contract), to keep certificate records and accounts (legal obligation), to send renewal reminders and course updates (legitimate interests), and to send marketing emails if you opt in (consent).

4. Who we share it with. Thinkific (course platform), Stripe (payments) and IONOS (email). They process data only on our instructions. Some may store data outside the UK under approved safeguards. Our checkout also uses Google reCAPTCHA to help prevent spam and abuse. If you choose to sign in with Google, Facebook, LinkedIn or Apple, that company handles your sign-in under its own privacy policy.

5. How long we keep it. Certificate records for 6 years after your certificate expires, so we can confirm your training if asked. Financial records for 6 years. Marketing consent until you unsubscribe.

6. Your rights. You can ask to see, correct, delete or move your data, or object to how we use it. Email us. You can also complain to the ICO at ico.org.uk.

Cookies

We use cookies to keep you logged in, remember your progress and process payments. These are essential, so the site can't work without them. Our checkout also uses Google reCAPTCHA for security, and our course platform may use analytics tools such as Mixpanel to measure how pages are used. You can clear cookies in your browser settings at any time.