Know the rules and the safety roles
The rules in England, Wales, Scotland and Northern Ireland, and how the LPA, LPS, EMP and authorised users fit together in your clinic.
Lead a safe, skilled team
Recruit, train, sign off and manage laser technicians fairly and lawfully, including the 2026 employment law changes.
Run the clinic properly
Keep clients safe through consultation, consent, records and complaints, and run the business with the right KPIs, advertising rules and data protection.
About the course
Running a laser clinic is a different job from treating clients. This course covers what a laser clinic manager is responsible for, in 29 short video lessons with captions (about 70 minutes), 6 practical workbooks you complete for your own clinic, a quiz after each module and a final assessment with an 80% pass mark and unlimited resits. It takes about 3 hours in total, online and at your own pace.You'll learn the rules for laser clinics in each UK nation and what's changing in licensing, how laser safety is organised through the LPA, LPS, EMP and authorised users, Local Rules, protocols and registers, how to recruit, train, sign off and lead a team, how to manage staff fairly and lawfully, how to keep clients safe through consultation, consent, records, complaints and adverse reactions, and how to run the clinic with KPIs, advertising rules, consumer law and client data.It's for senior laser technicians stepping up to manage a clinic, new laser clinic managers who want a clear framework, and clinic owners training a team member into a manager role. We recommend completing Core of Knowledge first, as this course covers managing a clinic, not how to operate a laser.CPD accreditation is in progress, and we hope to have the result by the end of November 2026. Certificates issued before accreditation is confirmed are certificates of completion and won't show CPD hours. This course isn't a regulated qualification and doesn't qualify you as a Laser Protection Supervisor.
Curriculum
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1.1 What a laser clinic manager is responsible for
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1.2 The rules that apply in each UK nation
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1.3 What's changing in licensing
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1.4 Insurance and what insurers expect
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1.5 Building a compliance calendar
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Module 1 workbook: Build your compliance calendar
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Module 1 quiz
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2.1 The safety team: LPA, LPS, EMP and authorised users
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2.2 Local Rules and treatment protocols day to day
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2.3 Registers and logs
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2.4 Protecting staff
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2.5 Incidents and adverse reactions
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Module 2 workbook: Audit your Local Rules and registers
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Module 2 quiz
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3.1 Workforce planning and rotas
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3.2 Recruiting safely
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3.3 Contracts and written statements
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3.4 Training and competency sign-off
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3.5 One-to-ones, appraisals and keeping people
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Module 3 workbook: Write a competency sign-off plan
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Module 3 quiz
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4.1 Equality and fair treatment
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4.2 Preventing sexual harassment
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4.3 Absence and sickness
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4.4 Performance, discipline and grievances
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4.5 Employment law changes in 2026 and 2027
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Module 4 workbook: Complete a harassment risk assessment
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Module 4 quiz
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5.1 Consultation, patch testing and consent
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5.2 Contraindications and refusing treatment
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5.3 Clinical records and audits
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5.4 Handling complaints
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5.5 Managing adverse reactions
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Module 5 workbook: Respond to a client complaint
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Module 5 quiz
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6.1 KPIs that matter in a laser clinic
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6.2 Advertising laser hair removal
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6.3 Pricing, packages, reviews and consumer law
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6.4 Client data
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Module 6 workbook: Set up your monthly KPI tracker
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Module 6 quiz
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Final Assessment
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CPD accreditation in progress
This course is going through CPD accreditation now, and we hope to have the result by the end of November 2026. If you enrol now, you get the full course and a certificate of completion, but your certificate won't show CPD hours. If you need CPD hours, you may want to wait until accreditation is confirmed. The price will go up to £195 once CPD accreditation is confirmed. Buying for your team? Each person enrols and gets their own certificate.
£125.00